Head of E-Commerce – Retail (Food & Beverages)

Right Calibre Executive Search

Job description / Role

Our client is one of the largest food retail companies globally and they have an exciting plan to grow and expand the E-commerce business to the next level in Dubai.

Job Description
• Define the company’s ecom strategic roadmap, and develop business plans and build the organization structure.
• Lead the end-to-end ecom operations – including order management, product delivery, customer service
• Collaborate across functions to drive customer acquisition (online-offline and vice versa), improve online shopping experience (UI/UX) and optimize traffic conversion capabilities
• Forming and executing the right strategic and tactical business plans to drive the E-Commerce business.
• Managed the P&L of the division and making sure the budget is forecast correctly, setting up monthly goals and optimizing to maximize return on spend
• Managing and monitoring orders, sales, and shipments.
• Implement industry best practices and develop the current team to the next level.
• Working hand in hand with the digital marketing team and vendors to drive performance and awareness.
• Identify new opportunities to grow the business beyond current organizational thinking.

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