The Kanoo Group
Job description / Role
Objectives: To have technical knowledge and troubleshooting of heavy machinery for both Perkins and Non Perkins Engines.
Reporting to: Divisional Service Manager
Main responsibilities:
• Rapid Response technician to assist operations around UAE with needed onsite and offsite.
• Complete Generator Maintenance, Service Support, and Troubleshooting that Related to technical assistance.
• Conduct Service repairs and support AMC contracts independently per assigned fleet of equipment.
• Submit monthly reports on Jobs attended, Worked hours vs Allotted hours per job, Number of customer inquiries generated.
• Follow up with the supervisor and Liaise with all end users, OEMD’s and the OEM’s across the country.
• Generate population data information, conduct information gathering that would lead to additional service quotations/order conversion/work generation for the workshop.