General Manager

Position Title:             General Manager

Employment Type:     Full Time

Salary:                         depending on experience and qualifications plus family benefits

Job Location:            Abu Dhabi, UAE

 

About the Client:

A prominent group of companies based in Abu Dhabi, with international collaboration and successful track records in diverse industries such as premium brand retail, fashion, F&B, And entertainment providing customers with the best visit experience

 

Job Description:

• Oversee the daily operations and management of the business (F&B, Retail & Entertainment section) ensuring that each area runs smoothly and efficiently. This includes managing the operators of the spaces, inventory, and overall customer service level.
• Develop and implement marketing strategies to promote the outlet and increase sales. This could involve consulting management for approval on certain advertising campaigns, promotional events, and social media marketing.
• Responsible for managing the finances pre and post launch of the brand including budgeting, forecasting, and financial reporting. This will involve monitoring revenue, expenses, and profitability, and making strategic decisions to improve financial performance.
• Ensure that the outlet provides excellent customer service, ensuring that customers are satisfied and that their needs are met. This includes addressing customer complaints and concerns and ensuring that all staff members are trained to provide excellent service.
• Oversee training, and managing performance of operator staff members to address and decide with management on any performance issues that arise.
• Ensure that the outlet operators sub leasers comply with all health and safety regulations, and that all staff members are trained to maintain a safe and healthy work environment with the highest standards.