Job description / Role
Job Purpose To execute, internal and external audits, audit reviews, accident and incident investigations, and surveillance as directed by the “Manager – Quality Assurance”. Follows up on corrective measures in line with Air Arabia quality standards and GCAA/CAA and regulatory bodies’ requirements to ensure compliance with the same across all functions and areas of operation. Key Result Responsibilities * Maintains the QAS adopted for internal procedures, processes and products audits, surveillance and spot checks for Flight Operations in accordance with CAA/CARs/CAAPs and IOSA standards and requirements. * Assists in formulating, enhancing and monitoring the adherence to QA policies, procedures, processes, and manuals to stay abreast with the changing needs and requirements of the Company’s. * Supports in developing QA awareness across the different functions through Bulletins, inter-service memos, PPT, presentations, workshops, etc… * Partners with Stakeholders and “Manager QA” to gather necessary historical data, documentation, and feedback to ensure that all established operations and procedures adopted in the assigned department are satisfactory. * Reviews regulatory requirements periodically and ensures comprehensive audit and conformance reports are produced and communicated to regulatory bodies in due time; highlights areas of concern where urgent attention and improvement are needed. * Establishes and maintains effective liaison with regulatory authorities and other operationally relevant external entities. * Participates in updating and communicating the regulations of CAA in the corresponding manuals in coordination with corresponding personnel in Flight Operations division. * Ensures Safety regulations are enforced and followed. * Develops, implements and maintains audit schedules, audit standards, and reporting processes in consistence with the quality policy ensuring compliance with relevant regulatory and company requirements. * Contributes to the preparation and executing of internal annual audit plan; this includes regular audit checks, new checks, as well as urgent audit reviews; carries out assigned audit plan in accordance with approved checklists. * Cooperates with the Flight Operations head/managers to communicate and execute the audit schedules timely; maintains effective and on-going communication on updates to ensure successful results. * Notifies the concerned parties being reviewed prior to agreed schedules to allow needed arrangements; conducts researches for relevant reference documents and airline specific regulations for compliance. * Conducts necessary quality audits and periodic reviews, defines and reports findings, achieves agreement on corrective actions to be taken, and completes the Q-Pulse updates as required. * Identifies root causes and assists in formulating and monitoring the adherence to comprehensive corrective actions for regulatory audits; records the findings and corrective actions in system for verification, follow up, and database purposes. * Follows-up on findings or CAPAs in Q-Pulse and with respective departments and parties to ensure closure of findings.