Dubai Duty Free UAE Careers – Sales Assistant

Dubai Duty Free

Job Description:

The primary focus of the role is to ensure DDF “World Class” Customer Service Standards are implemented to maximize sales and ensure individual sales budget is achieved on a daily basis.

Job Responsibilities:

  • Ensure awareness and achievement of the daily individual sales budget.
  • Replenish sold items.
  • Ensure that the shop (including substores) is clean and tidy at all times.
  • Recommend and sell products based on the identified needs of the customers.
  • Process payment through Electronic Cash Register (ECR) machine.
  • Ensure proper merchandising of products as specified in the planogram.
  • Adhere to all DDF “World Class” Customer Service Standards such as approaching and assisting customers in a warm and friendly manner.
  • Check product expiry dates and rotate stocks regularly for perishable items on the Shopfloor and in the back-up.
  • Monitor movement of stocks and process stock requisition as and when required.
  • Receive deliveries and arrange products on the shelf ensuring that the products are placed on their correct location in the back up.

Job Requirements:

  • Ability to use basic calculation quickly and accurately.
  • Knowledge of principles and processes for providing customer and personal services.This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Problem solving, oral comprehension & expression abilities.
  • Knowledge of cultural differences to enable a smooth and effective work environment.
  • Knowledge of principles and methods for showing, promoting, and selling products or services.
  • Good communication skills in written and spoken English.
  • Active listening, service orientation and multi-tasking skills.

Qualification & Experience:

  • Secondary School Education or its equivalent, with preference to graduate.
  • With sales & customer service related experience preferably in a retail environment.

Job Details:

Company: Dubai Duty Free

Vacancy Type: Full-time

Job Location: Dubai, United Arab Emirates

Application Deadline: N/A

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