RTC-1 Employment Services
Job description / Role
Digital Technology Manager up to 65k Aed++ for a Leading Financial Services in Abu Dhabi, Uae
• Lead development of software applications in line with specific requirements of internal and external user departments to facilitate process efficiencies and provide superior service to all stakeholders
• Drive data analytics agenda to provide a competitive advantage to the organization through delivering exhaustive, rich and actionable insights across its value chain
• Own the strategy of the IT Systems and Applications section ensuring alignment to the overall IT strategy
• Lead the development and implementation of department-wide policies with a focus on the Systems and Applications procedures
• Oversee all system and application-related vendor interactions and play a key role in negotiating vendor SLA’s for the section
• Manage budget tracking for the systems and applications section and communicate the requirements on time to ensure the delivery of necessary software support to the employee
• Maintain health check reporting and be readily prepared to provide necessary updates to management regarding the operational status of the IT function
• Oversee and manage the development and maintenance of system and application documentation (BRD, ERD, Design Documentation and User Manuals)
• Work closely with the Business Development department to ensure effective development of products and services (insourced and outsourced)
• Conduct DR and failover test
• Identify opportunities to enhance Enterprise architecture, integrate big data analytics and business intelligence in business operations and
• Oversee and manage the evaluation of IT-related proposals
• Supervise the timely execution of troubleshooting activities with minimal distributions to the end-users for application and system problems
• Oversee the development and update of systems and applications ensuring that the development/modification is done as per the needs of the users
• Support the implementation of security controls and standards
• Lead the data analytics to ensure generation of actionable insights across decisions pertaining to products and services offerings, customers and overall organizational initiatives
• Oversee and manage the review of internal and external Audit Observations
