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David Jones Jobs in Melbourne – ER ADVISOR

David Jones

Job Description:

Reporting to the GM of People Services this newly created role is the next phase of growth for a recently centralized ER and Case Management team. As the ER Advisor you will be involved in establishing appropriate process while delivering end-to-end case management and employee relations advice that best supports David Jones and the Country Road Group. With exposure to a wide variety of grievances and initiatives including EBA negotiations, a diverse mix of projects awaits the right applicant. Partnering with HR BP and business teams alike, you play a crucial role in supporting the organisation reach its commercial objectives.

Based in Melbourne with a hybrid mix of time in the office and from home, this role will suit a highly ambitious and proactive HR/ER professional with a passion for coaching, developing and acting as a true business partner within a large and multi-faceted organisation.

Job Responsibilities:

  • Supporting business leaders in effectively managing their employees in areas such as performance, grievance, misconduct, conflict resolution, and policy breach
  • Being the ER subject matter expert across a good volume of diverse cases
  • Management of employee dispute cases in line with internal risk matrix
  • Management and alignment of SLA’s to David Jones & Country Road Group performance measures
  • Enhance business leader capability / confidence in managing ER matters

Job Requirements:

Qualification & Experience:

  • Proven ability to manage multiple projects with competing priorities
  • Dedicated ER / case management experience in Australia and ideally New Zealand
  • Tertiary qualifications in a relevant business discipline
  • Team orientated with a solution and outcomes focused mindset
  • Exposure to a fast paced, multi-location organisation will be highly regarded
  • Proven ability to influence and engage with a diverse mix of stakeholder groups
  • Comfort working within a transforming environment
  • Efficient and well-defined case management process and principles

Job Details:

Company: David Jones

Vacancy Type:  Full Time

Job Location: Melbourne, AU

Application Deadline: N/A

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