RTC-1 Employment Services
Job description / Role
Customer Service Specialist for a High-End Appliances Company in Dubai
• Process transactions such as new orders, returns & exchanges, releases, etc. in a timely and efficient manner
• Support the Sales Specialists through customer follow up, scheduling deliveries, reconciling purchase orders, stock checks
• Demonstrate company sales model to offer each customer the complete solution (Accessories and General Service Contracts) to their purchase
• Complete shipping invoices and reconciliation reporting
• Assist inventory processes such as various report reconciliation (unaccounted research report) receiving product, shipping product or customer will-calls
