CUSTOMER SERVICE SPECIALIST FOR A HIGH-END APPLIANCES COMPANY IN DUBAI

Job description / Role

Process transactions such as new orders, returns & exchanges, releases, etc. in a timely and efficient manner
Support the Sales Specialists through customer follow up, scheduling deliveries, reconciling purchase orders, stock checks
Demonstrate company sales model to offer each customer the complete solution (Accessories and General Service Contracts) to their purchase
Complete shipping invoices and reconciliation reporting
Assist inventory processes such as various report reconciliation (unaccounted research report) receiving product, shipping product or customer will-calls