Customer Service Executive (Ukraine Language Expert)

Genetic callnet

Job Description

  • Evaluate customer requirements and take appropriate measures to ensure optimum satisfaction.
  • Cater to client queries by providing accurate data using appropriate communication channels.
  • Ensure resolving doubts and queries of customers by providing accurate and suitable information within set deadlines.
  • Create a concise report on client interaction to facilitate a swift decision-making process.
  • Stay up-to-date with the organization’s new regulations, products, and service launches through efficient communication with the management.
  • Identify practical challenges in a project to rectify the issues for final delivery.

Fluent Ukraine language communication skills Fluent English Language communication skills Comfortable working in a call centre Problem Solving skills

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