Applynewjobs Consulting
Job Description
Published
August 6, 2022
Location
Al-Wakrah, Qatar
Category
Customer Service / Reservations / Telecalling
Job Type
Full-time
Description
Looking for a Customer service executive for Al-Wakrah, Qatar.
Job Responsibilities:
- Answer inbound calls and ensure customer satisfaction.
- Register customers’ sales leads and service requests.
- Handle customer complaints as per Company’s policy.
- Provide customers with accurate and helpful information.
- Perform outbound campaigns to capture customers’ feedback, and respond to digital customer inquiries.
- Follow up on open customer cases and ensure resolution.
- Maintain basic knowledge of Company’s products and services.
- Ensure proper documentation of customer interactions.
Job Requirements:
- Bachelor’s degree holder.
- At least one year of experience as a Customer service executive.
- Displays positive professional outlook and behavior.
- Knowledge of customer service principles and best practices.
To apply for this job please visit qa.indeed.com.