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CUSTOMER SERVICE EXECUTIVE

Applynewjobs Consulting

Job Description

Published
August 6, 2022

Location
Al-Wakrah, Qatar

Category
Customer Service / Reservations / Telecalling

Job Type
Full-time

Description

Looking for a Customer service executive for Al-Wakrah, Qatar.

Job Responsibilities:

  • Answer inbound calls and ensure customer satisfaction.
  • Register customers’ sales leads and service requests.
  • Handle customer complaints as per Company’s policy.
  • Provide customers with accurate and helpful information.
  • Perform outbound campaigns to capture customers’ feedback, and respond to digital customer inquiries.
  • Follow up on open customer cases and ensure resolution.
  • Maintain basic knowledge of Company’s products and services.
  • Ensure proper documentation of customer interactions.

Job Requirements:

  • Bachelor’s degree holder.
  • At least one year of experience as a Customer service executive.
  • Displays positive professional outlook and behavior.
  • Knowledge of customer service principles and best practices.

To apply for this job please visit qa.indeed.com.

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