United Arab Emirates
Sep 8, 2022
AED 13000 – AED 15000
Contract Full time
Our client is a Leading Government company. They are now looking for a Customer Happiness Supervisor to join them.
Roles & Responsibilities:
• Ensure that inquiries and phone calls received by the clients have been answered.
• Supervise the updating of information and items related to the Call Center.
• Supervise the mechanism and procedures for the preservation, archiving and updating of records relating to the Notes concerning the customers.
• Oversee the implementation of any new initiative consisting of new services provided to members.
• Ensure that the necessary resources are available to implement the activities of the Center.
• Perform periodic evaluation of the performance of the members of the Center’s team.
• Periodic reporting on general functioning and workflow developments to the line manager.
• Reviewing and evaluating the work of the staff within the supervision and ensuring the quality of the implementation of the tasks and programs etc
Qualifications: • Excellent command of both written and spoken EnglishBenefits: • Insurance for SelfPreference:• Immediate Joiners
To apply for this job please visit www.bayt.com.