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Customer Accounts Agent

YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.
Would you like to become part of the world’s most international company in the world?
A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.
Do you want to make a difference? Then come to our “Insanely Customer Centric” Team and become a Certified International Specialist!
YOUR TASKS:
  • To manage a portfolio of account receivables in an efficient and effective manner and in accordance with DHL targets.
  • To provide a top class account management support for customer’s through pro-active account management to ensure that they receive the highest level of service.
  • Responsible for collecting all receivables outstanding from our debtors by effectively managing a portfolio assigned while ensuring that Days Outstanding (DOS) is in line with the DHL target
  • Provide periodic reports & lists as prescribed to ensure all problem areas are highlighted and there is a smooth workflow.
  • Ensure reports are authentic and 100% error free to ensure strict vigilance and remedy
YOUR PROFILE:
  • Bachelor of Science or Commerce or/and Major in Accounting
  • One year experience in accounts receivables or in accounting environment.
  • Excellent verbal communication skills and interpersonal style
  • Strong command of both English and Arabic languages
  • Excellent organisational skills, including ability to prioritise workload
  • Proven ability to work under pressure in a fast paced, time sensitive environment
  • Demonstrated ability to use initiative/judgement to solve job related issues
  • Proficiency in MS Office.
  • Sound analytical & customer service skills.
  • Excellent telephone skills

OUR OFFER:

  • Strong career support in an international environment.
  • Great culture and colleagues.
  • Multifarious benefit programm.

Do you see a personal challenge in these versatile and responsible tasks? Then apply now!

We look forward to receiving your application!

EX2100C3W
Doha, Doha, 9520, Qatar
Category

Finance and Controlling

Posted Date

09/19/2021

Professionals
Full-time
Permanent
Mixed Shift
Express
No travel required
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