Credit Controller

Job description / Role

Due to continued growth we have a fantastic opportunity for a Credit Controller to join us at Hays UAE (Dubai and Abu Dhabi offices). The successful candidate will sit within our Finance team and will have office management duties to attend to.

Key Responsibilities:
• Monitor on a daily basis the invoices issued from the financial system
• Ensure invoices are delivered to clients on time by receiving updated data from consultants showing invoice number, issuing date and delivery date
• Timely verification of invoices with clients and provide “early warning” on any potential issues for follow up
• Ensure that debts are paid in a timely manner
• Meet cash & debtor day targets set by the Company
• Chase overdue invoices by telephone, email & letter and in person within agreed timescales
• Maintain accurate records of all chasing activity
• Regular meetings with Finance Director, Managing Director and Operational team to ensure all relevant debts are managed as necessary
• Request branch/operational interaction in cases where the payment is delayed and client is not responding positively
• Identify changes in payment patterns and propose action to align with agreed payment terms
• Handle disputed invoices and negotiate, once authorised, to bring payment within the agreed terms
• Provide accurate and timely advice on billing queries
• Respond promptly and completely to both client and internal enquiries
• Propose write off of irrecoverable WIP and/or invoices with comprehensive explanations and proposed corrective action for future dealings with particular clients
• Ensure monthly processing deadlines are met as required
• Send out monthly client statements/letters
• Entering Invoice and credit notes on NAVISION
• Generating financial data reports from internal software (one touch)
• Depositing cheque in banks, withdrawing petty cash from bank when required
• Visiting client’s for payment follow up if needed