Credit Controller

At CEVA, we believe that logistics is a people business, that’s why we create an environment of trust and team spirit – we encourage initiative and we empower our talent to grow in their careers. We are supply chain experts and live and breathe it every day. We offer a broad range of services in Contract Logistics, Air, Ocean and Ground management thanks to our 78,000 employees, operating in more than 160 countries. At CEVA, we are passionate about our work and the value we deliver to our customers and as a company, we are growing at a fast pace – do you Dare to Grow with us?


Responsible for managing and overseeing allocated Receivables area in the Accounting Department to ensure accurate and efficient processing of transactions, credit and cash collection procedures, and compliance with company policies and procedures, and other regulatory requirements. Models and acts in accordance with our guiding principles and core values.


  • Ensure that proper mechanism in place for accurate and timely billing and provide exceptional reports on a case to case.
  • Circulate weekly aging report to all concerned with overdue status and action plan.
  • Identify, propose and implement process improvements in current policies and procedures to expedite workflow.
  • Ensure proper SOP are in place for follow up with customer and highlight the lack of it, if required.
  • Issue weekly reports with specified action and status.
  • Review of Credit application form along with Authorized documents and approval. Setting up of account in OFS and JDE
  • Modification of customer accounts with Credit limit , TRN and address change ETC….
  • Circulate credit exception reports to operations and take corrective action, ensure sustainable procedures are in place for sustainable collection of customer receivables, if required to change in Limit.
  • Work with customers to resolve accounting problems and any station invoice issues.
  • Ensure company Policies and procedures are followed in the area of Credit and collections.
  • Reconcile the Customer’s Statement of Account and send them fortnightly.
  • Keep monitor on Invoice Dispatching and ensure all the invoices are dispatched on timely manner without any delay. Also ensure from Customer’s whether all the invoices are received by them on a timely manner.
  • Escalate customer complaints to operations or other respective departments in regards to invoicing and collection and other service failures.
  • Regular meeting with customers on outstanding issues and receivables.
  • Maintain excellent relation with customers and response to customer on a timely fashion.
  • Coordinate with customer service departments and act as interface among sales, customers service department to client for invoice and payment related matters.
  • Coordinate with billing department and clients to make sure additional supporting documents are provided as and when required to satisfy customer needs based on signed SOP.
  • Regular circulation of customer statements, trade & non trade.
  • Maintaining The Cash & Cheque receipt record and sending on daily basis to Bank for Deposit.
  • Sharing regular receipt detail to Accenture Team for payment posting.
  • Trigger the credit note requirement to sales and customer service staff with supporting files.
  • Dispatching invoices for specified customers who require the same along with summary .
  • Reconciliation of bank accounts, including review of work;
  • Releasing Dossier and Credit Max for Operational Process.
  • Minimize Unapplied payment on account and improve Direct Remit receipt for customer.


  • Three to five years of Accounts Receivables experience
  • Previous significant work experience in an international company.
  • CA intermediate or ICWA.
  • Financial accounting, including IFRS (or CEVA Accounting Principles).
  • Strong knowledge of local program regulations and compliance requirements, and appropriate Code of conduct.
  • Effective communication, both written and verbal ability to develop relationships within all levels of organizations.
  • Ability to maintain stable performance under pressure or opposition; handling stress in a manner that is acceptable to others and the organization.
  • PC literate
  • Intermediate proficiency in Microsoft Office, internet, web-based and job specific software applications.
  • Knowledge of ERP systems especially JDE and MATRIX OFS.
  • Operational knowledge of generally accepted accounting principles and accounting operations.
  • Ability to analyse moderately complex administrative details and routine accounting tasks including organizing, preparing and coding documents; and preparing summary reconciliations.
  • Ability to generate routine to moderately complex reports, charts, and graphs.
  • Accurate typing and/or data entry skills.
  • Must be able to read, write and speak Arabic & English fluently.


With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey. We offer attractive package/ benefits and bonus scheme that includes medical insurance, life assurance and family benefits. There’s no doubt that you will be compensated for your hard work and commitment so if you’d like to work for one of the top Logistics providers in the world then please do get in touch to find your next role.


We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career.

As a global organization, and as part of the CMA CGM Group, diversity is critical to our business success; only when we can reflect the cultures, languages, behaviors and local knowledge of our customers, we can succeed. By employing people with different experiences and abilities, we expand our knowledge and increase our creativity and innovation.

Please note: Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: [email protected] We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar.

scroll to top