Corporate Citizenship Analyst

Corporate Citizenship Programs Analyst

Location: Riyadh, Saudi Arabia/ Abu Dhabi, United Arab Emirates

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Job Description:

The Middle East Corporate Citizenship Program Analyst supports delivery of CC efforts across the region.

The primary purpose of the Middle East Corporate Citizenship Program Analyst role is:

  • Act as the first point of contact for employees wanting to get involved with Corporate Citizenship.

  • Overseeing due diligence support for Middle East CC programs, overseeing management of all CC documentation for audit purposes, ensuring documents are stored in Impact

  • Work with the CC team and the FS support to prepare monthly and quarterly reports on CC activity including pro bono tracking, quarterly analysis of volunteering trends

  • Oversee the identification, development and delivery of volunteer support materials

  • Maintain Middle East CC metrics and FAQs on sites accessible for Middle East Accenture employees and provide support to data requests from client sales teams and others

  • Maintain the Middle East Corporate Citizenship Events and Communications calendar as well as team vacation planner and will lead on organization of team events

  • Build capacity for the Middle East CC management team by sourcing and overseeing delivery of work by Accenture volunteers (e.g., job jars, bench volunteers)

  • Complete special projects management and campaigns – e.g., implementation of smaller projects around embedding corporate citizenship in benefits and rewards arrangements across the Middle East.

Principal Accountabilities:

This outline is indicative of the scope and nature of the role but not exhaustive and subject to change in response or business need and priorities.

Co-ordination and operationalization of strategic employee engagement activities

  • Co-ordination and operationalization of strategic employee engagement activities, ensuring relevant and up to date opportunities are made available to Middle East employees

  • Supporting delivery of core CC events such as World Environment Day and other strategic campaigns

  • Interface with other business functions as required e.g. benefits & rewards, Payroll etc. on discreet projects

Co-ordination of volunteering in the Middle East:

  • Source volunteering opportunities with key charity partners in partnership with the Location Corporate Citizenship Sponsors and Leads

  • Liaise between unstaffed / bench volunteers and the Middle East CC team for internal volunteer opportunities

  • Making relevant opportunities available to employees via high quality channels

  • Keeping mailing list up to date and providing Mailer support

  • Manage monthly tracking of voluntary contributions, annual volunteer survey and quarterly volunteering analysis for CC champions.

Employee communications:

  • Respond to internal and external approaches within 48 hours in a professional manner. Develop standard replies as required and support Business Development Teams in answering RFPs.

  • Source and draft content and stories for internal / group communications to help raise awareness of Corporate Citizenship. Preparing CC Mailers and newsletters

  • Team with counterparts in Marketing and Communications (M&C) to develop provide relevant source materials, content ideas and effective and relevant CC messaging.

  • Managing content on internal Portal pages, Sharepoints, and working closely with M&C colleagues to ensure content is relevant and up to date.

  • Support delivery of New Joiner Orientation events and other CC events.

Delivery support:

  • Keep CC Sharepoints, mailing lists, relevant policies, etc., up to date. Oversee the due diligence process around managing key legal documentation relating to our corporate citizenship donations (i.e., storing grant and pro bono agreements with Accenture Records Management and KX / Global Corporate Citizenship Groups Site) in accordance with Accenture policy

  • Coordinate logistics for quarterly review sessions with key nonprofit organizations

  • Drive a cohesive US team by supporting the organization of CC team activities


Key Functional Skills/Knowledge:

 Drive to add value

 Organize and direct quality work efforts

 Analyze and solve poorly defined problems

 Build and apply skills and capabilities

 Establish personal credibility with customers/clients and others

 Maximize team’s performance

 Anticipate and handle critical situations

Other Core Requirements:

 Communication and stakeholder management

 Good interpersonal and people skills

 Excellent organizational skills

 Highly motivated and interested in our people

 Good PowerPoint skills

 Strong organizational and time management skills

 Excellent oral and written communication

 Ability to work with all levels of internal and external resources

Role Specific Requirements:

 Experience managing multiple projects and stakeholders

 Ability to make quick decisions in a fast paced environment and identify alternative solutions to solve urgent problems which arise

 Ability to write clear and concise messages, which are considered polite, accurate and informative

 Understanding of environmental and social issues, as well as the importance of CC / CSR for companies.

 Exposure to the nonprofit sector.

Desired Education:

Academic degree with a major or minor in the following fields: human rights, international studies, law, politics, public relations, business or environmental management will be desirable.

Next Steps

If this sounds like the ideal role, career and company for you, click below to apply.

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