Coop Recruitment – Post Office Manager

Coop Jobs

Job Description:

We’re looking for a post office manager to join our team in Thurso. As well as a strong product offering in our food stores, we’ve also got a great post office service in over 350 stores across the country. Our branches are an integral part to not just our business, but the local community too.

As a post office manager, you’ll be responsible for the whole post office operation. We’ll look for you to lead a team of post office clerks – inspiring and developing them to do deliver an incredible service to our customers and members. If you can bring a combination of post office experience we need, as well as amazing customer service skills, we can offer you a great opportunity to be part of a business that really does put people at the heart of its strategy.

Job Responsibilities:

  • plan and review branch resource requirements to meet customer needs
  • develop, lead and inspire a team of post office clerks
  • help out within the store, particularly if there’s post office requirements
  • get involved within the local community
  • role model what great customer service looks like to our colleagues
  • make sure the branch is compliant with operational policies and procedures
  • drive commercial growth, engaging the team and communicating branch performance
  • report on balance, cash and sales
  • support and build strong working relationships with colleagues in the food store

Job Requirements:

  • A real passion for working with the local community
  • A track record in managing or supervising a team, but this isn’t essential
  • Fantastic customer service and organisation skills
  • Experience of working in a customer facing environment
  • An approachable nature and motivated to deliver a great service
  • Previous experience of working in a post office
  • A strong understanding of policies, regulations and procedures
  • Flexibility to be able to support the food store when required

Job Details:

Company: Coop Jobs

Vacancy Type: Full Time

Job Location: Inverness, GB

Application Deadline: N/A

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