Snook are on a mission to design a world that works better for people.
We work with organisations to design more effective services which help people thrive. We do this by engaging with users, building digital products, training our clients, and much more.
This year we’re eleven years old. In the past five years, we’ve scaled to more than double our original size when we started up in Scotland. We’ve opened a London office and our team is approaching 40 people. And we’ve worked with brilliant clients — from Cancer Research UK and Tesco to Hackney City Council and the Scottish Government.
As a content designer, you’ll work with our project teams to design end-to-end services for our clients at Snook.
This role focuses on content design, which combines copywriting with UX design. You will be designing accessible content to guide users through a service or product from start to finish, working with service designers, interaction designers and user researchers.
You’ll design written content that the user intuitively grasps across a variety of digital and analogue channels and meets the needs of everyone who will use it.
Experience of delivering user-centred content to products and services that are live
Excellent copywriting and graphic design skills
Experience of working with, or a comprehensive understanding of the Government Service Standard and the role of content designers within this
Experience of using primary evidence, qualitative and quantitative data, and desk and user research to inform the design of content and user journeys
Experience and understanding of working in an agile way and at a rapid pace
Ability to explain the difference between content writing and content design
Demonstrable experience in using metrics and user feedback to define/refine content
Please note due to the projects we are working on, employees must go through Security Clearance; this means applicants must the last 5 years continuous residency in the UK. We cannot offer visa sponsorship.
To apply for this job please visit jobs.smartrecruiters.com.