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Compliance and Client Relationship Officer

RTC-1 Employment Services

Job description / Role

Position Title: Compliance and Client Relationship Officer
Employment Type: Full Time
Salary: up to 7,000 AED all-inclusive, depending on experience and qualifications
Job Location: Dubai, UAE

About the Client:
A prominent business set up consultancy agency catering to businesses in different industries all across UAE

Job Role:
Responsible in making sure that all application documents submitted comply with the standard requirement requested by the licensing authority
Responsible in taking notes during the Sales & Marketing weekly meeting scheduled every Sunday, at 8:30 AM and in sending out minutes of the meeting on the same day
To make sure that updates are sent out to the Sales Team.
Responsible in doing “Daily Leads Count” and “Missing Leads Reminder” to the Sales Agent
Will be tasked to do random checks on a weekly basis if the Sales Agents are responding to queries within the 2-hour response time
Support sales team in times of high load and absence
Proactively audit processes, practices and documents to identify weaknesses
Evaluate business activities to assess compliance risk
Set plans to manage a crisis or compliance violation
Manage and update the CRM
Notify the sales agent on company trade license renewal
Give regular updates to the client on their license, immigration, and visa process

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