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Client Administrator

RTC-1 Employment Services

Job description / Role

Position Title: Client Administrator
Employment Type: Full-time
Salary: up to 10,000 AED all-inclusive depending on experience and qualifications
Job Location: Dubai, UAE

Job Role:
The Client Administrator is responsible to support Managing Partner for enhancing and managing customer experience
Assisting the ‘client journey’ from initial engagement to completion
To be the coordinator between client/manager and operations
Give regular updates to the client on their license renewals, immigration, and visa process on a timely basis
Ensure license renewals are monitored and update to the manager
Single point of contact for the client, co-ordinate between client and Operations
Coordinating with Operations on the registration of the ADGM Foundations; SPV’s; DIFC and prescribed companies
Issue communications on behalf of the Senior Partner
Manage and update the CRM. Responsible for accurate and timely update of information on the CRM
Responsible for producing client Letters of Engagement (LOE) and managing the process from inception to final signatures/storage according to office protocols
Maintaining office systems

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