Chief Gardner

Job Purpose

The position is responsible for the daily operations of the different sections within the Engineering department.

Reporting Lines

Key Interactions

Internally

• All departments within the hotel.
• All colleagues within the department.

Externally

• Local government agencies.
• Contractors of respective engineering services.
• Vendors of respective equipment suppliers.

Primary Responsibilities

DAILY ENGINEERING OPERATIONS

• Plans and executes the respective Engineering activities and co-ordinates with other departments in a timely and efficient manner.
• Organizes all daily operations manning requirement as required.
• Applies preventive maintenance plans to hotel suites, Food and Beverage venues, public spaces and function areas. Coordinates these preventive maintenance programs with Housekeeping.
• Administers and supervises preventive maintenance contracts for plant facilities for optimization.
• Maintains all expenses within the operation budget to ensure hotel profitability.
• Forecasts non-routine works with expenditure.

MANAGEMENT OF SHIFT OPERATIONS

• Compiles and consolidates monthly utilities expenses.
• Compiles monthly repair and maintenance expenses.
• Plans fire and safety training.
• Reviews effectiveness of all operations equipment.

OPERATIONS OF THE PLANT FACILITIES

• Constantly reviews the operation of plant facilities.
• Plans and effectively supervises the monthly / annual routine maintenance of plant facilities.
• Plans and effectively organises statutory inspections of plant facilities and prepare submission reports.
• Administers and manages all service contract activities of plant facilities.

SUPPORTING OPERATIONS – CRAFTSMEN, KITCHEN AND LAUNDRY

• Administers the preventive maintenance activities to carry out all furniture repairs to the highest quality levels and in a timely manner.
• Administers the preventive maintenance activities to carry out painting on property to the highest level and in a timely manner.
• Administers the preventive maintenance of kitchen equipment to ensure longevity and operational readiness at all times.
• Administers the preventive maintenance of laundry equipment to ensure longevity and operational readiness at all times.

Other Responsibilities

• Administers and manages preventive maintenance contracts for elevators and dumbwaiters to ensure longevity and operational readiness at all times.
• Administers and manages preventive maintenance contracts for swimming pool and water fountains to ensure longevity and operational readiness at all times.
• Administers and manages preventive maintenance contracts for fire protection services to ensure longevity and operational readiness at all times.
• Administers and manages preventive maintenance contracts for kitchen grease interceptors and sanitary system to ensure longevity and operational readiness at all times.
• Administers and manages preventive maintenance contracts for television services for hotel suites to ensure longevity and operational readiness at all times.
• Administers and manages preventive maintenance contracts for the public music system within the hotel to ensure longevity and operational readiness at all times.
• Reviews procurement of equipment and parts for operations to ensure longevity and operational readiness at all times.
• Reviews procurement of services for outsourced Engineering work.
• To ensure public is protected during maintenance works at all times and proper as well as approved signage is in place at all times.

INVOLVEMENT IN WIDER JOB FUNCTION ACTIONS / RELATIONSHIPS

• Upholds Accor Values of Guest Passion, Sustainable Performance, Spirit of Conquest, Innovation, Trust and Respect, in the execution of all duties and responsibilities.
• Participates and supports sustainability in corporate initiatives and programmes such as Planet 21 – Corporate Social Responsibility, Diversity and Inclusion, Women at Accor Generation etc.
• Performs any other duties and responsibilities that may be assigned.

Main Complexity / Critical issues in the Job

• Direct contact with Hotel guests is required during urgent cases.
• Engagement with every level within the organisation.

Span of Control

Profile

Knowledge and Experience

• Tertiary education in a related Engineering discipline.
• Minimum of 7 years of relevant experience in the hotel industry.

Competencies

• Detailed Engineering knowledge.
• Good interpersonal skills.
• Planning ahead.
• Great communicator.
• Ability to communicate with all levels of employees.
• Good working knowledge of Microsoft Office and Microsoft PowerPoint.
• Service oriented professionalism.
• Must work effectively and contribute as a team player.
• Able to deliver proposals effectively.
• Responsive to change effectively.
• Well groomed.
• Sense of urgency and able to set priorities.