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Chief Gardner

Chief Gardner

Job Purpose

The position is responsible for the daily operations of the different sections within the Engineering department.

Reporting Lines

Key Interactions


Internally

  • All departments within the hotel.
  • All colleagues within the department.

Externally

  • Local government agencies.
  • Contractors of respective engineering services.
  • Vendors of respective equipment suppliers.

Primary Responsibilities

DAILY ENGINEERING OPERATIONS

  • Plans and executes the respective Engineering activities and co-ordinates with other departments in a timely and efficient manner.
  • Organizes all daily operations manning requirement as required.
  • Applies preventive maintenance plans to hotel suites, Food and Beverage venues, public spaces and function areas. Coordinates these preventive maintenance programs with Housekeeping.
  • Administers and supervises preventive maintenance contracts for plant facilities for optimization.
  • Maintains all expenses within the operation budget to ensure hotel profitability.
  • Forecasts non-routine works with expenditure.

MANAGEMENT OF SHIFT OPERATIONS

  • Compiles and consolidates monthly utilities expenses.
  • Compiles monthly repair and maintenance expenses.
  • Plans fire and safety training.
  • Reviews effectiveness of all operations equipment.

OPERATIONS OF THE PLANT FACILITIES

  • Constantly reviews the operation of plant facilities.
  • Plans and effectively supervises the monthly / annual routine maintenance of plant facilities.
  • Plans and effectively organises statutory inspections of plant facilities and prepare submission reports.
  • Administers and manages all service contract activities of plant facilities.

SUPPORTING OPERATIONS – CRAFTSMEN, KITCHEN AND LAUNDRY

  • Administers the preventive maintenance activities to carry out all furniture repairs to the highest quality levels and in a timely manner.
  • Administers the preventive maintenance activities to carry out painting on property to the highest level and in a timely manner.
  • Administers the preventive maintenance of kitchen equipment to ensure longevity and operational readiness at all times.
  • Administers the preventive maintenance of laundry equipment to ensure longevity and operational readiness at all times.

Other Responsibilities

  • Administers and manages preventive maintenance contracts for elevators and dumbwaiters to ensure longevity and operational readiness at all times.
  • Administers and manages preventive maintenance contracts for swimming pool and water fountains to ensure longevity and operational readiness at all times.
  • Administers and manages preventive maintenance contracts for fire protection services to ensure longevity and operational readiness at all times.
  • Administers and manages preventive maintenance contracts for kitchen grease interceptors and sanitary system to ensure longevity and operational readiness at all times.
  • Administers and manages preventive maintenance contracts for television services for hotel suites to ensure longevity and operational readiness at all times.
  • Administers and manages preventive maintenance contracts for the public music system within the hotel to ensure longevity and operational readiness at all times.
  • Reviews procurement of equipment and parts for operations to ensure longevity and operational readiness at all times.
  • Reviews procurement of services for outsourced Engineering work.
  • To ensure public is protected during maintenance works at all times and proper as well as approved signage is in place at all times.

INVOLVEMENT IN WIDER JOB FUNCTION ACTIONS / RELATIONSHIPS

  • Upholds Accor Values of Guest Passion, Sustainable Performance, Spirit of Conquest, Innovation, Trust and Respect, in the execution of all duties and responsibilities.
  • Participates and supports sustainability in corporate initiatives and programmes such as Planet 21 – Corporate Social Responsibility, Diversity and Inclusion, Women at Accor Generation etc.
  • Performs any other duties and responsibilities that may be assigned.

Main Complexity / Critical issues in the Job

  • Direct contact with Hotel guests is required during urgent cases.
  • Engagement with every level within the organisation.

Span of Control

Nature

Amount

Budget

Within Engineering budget, supporting overall hotel goals

Headcount

Direct : many employees

Indirect : many employees

Turnover

2

Forecast Accuracy

90%

Profile

Knowledge and Experience

  • Tertiary education in a related Engineering discipline.
  • Minimum of 7 years of relevant experience in the hotel industry.

Competencies

  • Detailed Engineering knowledge.
  • Good interpersonal skills.
  • Planning ahead.
  • Great communicator.
  • Ability to communicate with all levels of employees.
  • Good working knowledge of Microsoft Office and Microsoft PowerPoint.
  • Service oriented professionalism.
  • Must work effectively and contribute as a team player.
  • Able to deliver proposals effectively.
  • Responsive to change effectively.
  • Well groomed.
  • Sense of urgency and able to set priorities.
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