Cargo Business Development Officer

Cargo Business Development Officer

Abu Dhabi, AE


In this role, you are responsible to cover all aspects of facilitating, implementation, support, execution and adoption of the sales operating model, sales strategies, policies and guidelines in Commercial department. Supports the operation of the Cargo Loyalty program. Supports Cargo project management (e.g. periodic reviews of GSA/CSP performance and selection, development of eCommerce, etc.).


Prepare annual commercial budgets with line manager, Commercial Directors and wider commercial planning team

Provide support on sales strategy using the processes of segmentation and channel strategy implementation, sales planning, contracting and performance management, new revenue opportunities pipeline management

Provide management support to line manager and Commercial Directors on all matters related to performance and compliance including management reporting and presentations

Provide support to the sales teams on all matters related to sales operation model and performance management

Monitor and facilitate correct use of available tools (e.g. Sales Force) to ensure commercial activities are being conducted in line with policy and process guidelines.

Education and Experience

Bachelors’ degree, in a commercial discipline

At least 3 years Experience from the Cargo/Commericial industry

Project management, field sales and/or experience from Commercial Strategy & Planning.

Structured and able to articulate complex topics across levels

Teamwork, supportive yet able to challenge

Act based and able to analyze data to form decision making.

About Etihad Airways

Etihad Airways, the national airline of the UAE, was formed in 2003 to bring “Abu Dhabi to the World”. Over the years, we have grown into Etihad Aviation Group, a diversified global aviation and travel company, which is one of the world’s most acclaimed industry brands.

Our airline flies to over 84 destinations with a fleet of over 100 Airbus and Boeing aircraft, serving 18.6 million passengers a year and carrying 682,000 tonnes of cargo in 2018.

COVID-19 UPDATE: The health and safety of our communities—including our employees and our candidates remains our top priority. From a recruiting perspective we are continuing to identify people for roles with Etihad in anticipation we will be able to hire, however the process may take longer because we are using more virtual recruiting techniques, and start dates may be delayed because of guidance from the governments in the countries we operate in. We appreciate your understanding and flexibility, Stay safe and healthy.

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