Careers at IBM – Designer


Job Description:

Client Technical Specialists (CTP) are the technical experts and advisors to clients, IBM sales teams and/or IBM Business Partners. As a CTP you understand the client’s business requirements, technical requirements and/or competitive landscape. You apply your business insights, build and maintain client relationships, incorporate hardware, software and services into client-valued solutions and ensure client readiness for the implementation of technical solutions. This is an opportunity to shape the future for both IBM and its clients.

Job Responsibilities:

  • As part of an entrepreneurial team, you will lead UX and customer / user journey design for prioritized use cases and MVSs. You will synthesize research, client insights and requirements to craft user experiences that connect people in meaningful, enduring ways with products, services and brands. You will apply information architecture, research and evaluation in user design. You will facilitate and leads design sessions with clients and IBM team, using contemporary methods and tools. An ideal candidate will connect the dots at both abstract and tactical levels; is empathetic and expressive, inquisitive and divergent

Job Requirements:

  • Apply IBM Design Thinking methods, translating requirements into hypotheses, research and facilitation to uncover emotional connections with products
  • Turn ideas into reality with a focus on innovation and development of new technology
  • Work closely with senior leaders, explaining design decisions to build consensus
  • Build and maintain a trusting relationships with cross disciplinary IBM and client teams
  • Be highly skilled in both visual and UX design; have excellent written communication and storytelling skills
  • Works in an Agile, collaborative environment to understand stakeholder requirements and ensure that designs address user pain points and serve the users with an elite experience
  • Provide thought leadership among the network of Designers and client stakeholders

Job Details:

Company: IBM

Vacancy Type: Full Time

Job Location: Hamilton, Ontario, CA

Application Deadline: N/A

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