Call Center Officer

Al Futtaim Group

Job Description

Call Center Officer| AMW Capital Leasing & Finance PLC | Kaduwela

Key Duties and Responsibilities

  • Responsible to follow up and collect monthly rentals and over dues of the assign portfolio and maintain the expected CER at AMWCL.
  • Calling Customers below 2 months rentals in arrases and follow up the Promises.
  • Coordinate with relevant recovery staff and share necessary information daily basis.
  • Responsible to prepare and submit the performance reports to management.
  • Coordinate with the customers and solve recovery related issues and inquiries.

Key RequirementsSuccessfully passed the GCE O/L examination.Minimum one year experience in collections of a similar organization.Excellent negotiation skills and good knowledge in working with MS excel.A very good team player with the ability to work under pressure.

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