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Call Center Customer Service Representative

We are looking for energetic and self-motivated telesales professionals who will go out of their way to delight our existing or new customers.

Work involves outbound calls and servicing incoming queries on motor insurance products. Strong consulting and negotiations skills are a must in order to be successful in selling covers to prospects or existing clients and provide compelling service from the first introductory phone call all the way to issuing the policy. You will be preparing and presenting motor quotations, emailing and following up, confidently servicing and consulting each prospect.

We would like to hear from career-orientated people with drive and passion for sales and consulting, who will thrive in our atmosphere and progress up the organisation, taking on more responsibilities.

As this is an inbound and outbound telesales role, prior relevant telesales experience is required.

Desired Skills and Experience:
Bachelor’s degree from a reputed university

Demonstrable success working in telesales or sales

Apt phone etiquette and friendly phone voice

Polished convincing and negotiations skills

Excellent written and verbal English communication skills

Flexibility and openness to innovation and improvement

Please note we are looking for someone who can start immediately and will appreciate your mention on current visa status and availability to join, if selected.

Please share your details with us and your answers on the questions below.

Your Name

Phone Number

Your Email

Education

Select- –

High School

Graduate

Postgraduate

Visa status

Select- –

Visit/Tourist visa

Employment visa

Cancelled visa

Husband/Father visa

Outside UAE

Other

Nationality

Gender

Select- –

Male

Female

Expected Monthly Salary in AED

What do you consider to be your strengths and weaknesses that are crucial for this role?

Please describe a situation where you dealt with a difficult customer and how you managed to diffuse an intense conversation?

“Better service leads to more profit” – please discuss based on your experience.

What are the key skills and capabilities required, in your opinion, to be a top Call Center Representative?

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To apply for this job please visit ae.indeed.com.

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