Call Center Agent



Urgently Hiring a Asian Male or Female Call center agent for our Company in Sharjah. Must have 2-3 years of Experience in similar field. Good Communication skills, Good Listening Skills.
Key Responsibilities:
Deliver the best customer service by attending and resolving queries / issues.
Escalate unresolved queries according to the set escalation path, and follow-up to assure timely resolution.
Analyze the various parts of a problem properly and develop logical solutions.
Manage difficult customer situations with a positive and professional behaviour, empathize and solicit feedback to improve service.
Key Requirements:
Bachelors degree holder.
Two to three years experience in a call center or customer service environment.
Listening Skills.

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