Business Systems Analyst

Weill Cornell Medicine

Job: Business Systems Analyst
Work Location: Qatar
Organization: Information Technology Services
Work Days: Sunday-Thursday

Position Summary

Reporting to Senior Manager Business and Education Solutions, incumbent reviews, analyzes, and evaluates user needs to create systems solutions that support overall business strategies. Incumbent is responsible for maintenance, user support, upgrades and recommending enhancement for each system in the portfolio of ITS. Exposed to complex task within the job function while occasionally required to lead an aspect of a complex project.

Job Responsibilities

  • Participates in modeling, design, development, integration, testing, configuration, and maintenance/support of systems solutions.
  • Provides input into the project planning process with team members. Identifies potential issues that could jeopardize project schedule. Suggests ways to resolve schedule issues. Keeps senior members of team and management informed.
  • Participates in the identification of system enhancements. Follows organizational standards for full life-cycle implementations or upgrades.
  • Follows prepared test plans and system documentation to monitor testing for the implementation of system enhancements, modifications, application fixes, and new releases of vendor software.
  • Provides references for users by writing and maintaining user documentation; providing help desk support; training users.
  • Follows operational objectives by studying finalized requirements and operational/project plan.
  • Develops new solutions by following approved design and systems specifications.
  • Contributes to team effort by participating in ITS initiatives as needed.


  • Bachelor’s Degree


Approximately 4 to 5 years of related experience.
ERP experience.
SIS experience.
O365 experience is highly desirable.
Experience with supporting SaaS environment is highly desirable.
Experience with Azure, Google or Amazon cloud is highly desirable.
Software design and development experience is highly desirable.
Prior experience in a higher education setting highly desirable.
Experience in meeting facilitation is highly desirable.

Knowledge, Skills and Abilities

  • Software documentation.
  • Software Development Process.
  • Business process analysis and modeling.
  • Requirements analysis and negotiation.
  • Willingness to work in a collaborative environment.
  • Excellent communication, training and speaking skills.
  • Highly organized but willing to adjust direction when necessary.
  • Basic problem-solving skills.
  • Basic critical thinking skills.

Licenses and Certifications

Working Conditions/Physical Demands

Weill Cornell Medical College in Qatar was established in 2001 as a partnership between Cornell University and Qatar
Foundation. The first medical school in Qatar and a pioneer of coeducation at university level, WCM-Q offers an integrated program of pre-medical and medical studies leading to the Cornell University M.D. degree. Teaching is by Cornell and Weill Cornell faculty, including physicians at Hamad Medical Corporation (HMC) who hold Weill Cornell appointments.
Enrollment has grown rapidly from 25 first year pre-medical students in fall 2002 to over 200 students from more than 30 countries as we entered our sixth year of operation in September 2007.
WCM-Q is part of Weill Cornell Medical College, which was founded in New York City over 100 years ago, and shares the same mission:
  • to provide the finest education possible for medical students
  • to conduct research at the cutting edge of knowledge
  • to improve health care both now and for future generations
  • to provide the highest quality of care to the community
Weill Cornell Medicine-Qatar is an Equal Employment Opportunity/Minorities/Females/Vet/Disabled employer.

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