Bell Attendant

Job description / Role

What is in it for you:

– Employee benefit card offering discounted rates in Accor worldwide
– Learning programs through our Academies and the opportunity to earn qualifications while you work.
– Opportunity to develop your talent and grow within your property and across the world
– Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

– Greet and welcome all guests approaching the Front Desk in accordance with the hotel standards.
– Ensure that the surrounding areas in the lobby level and main entrance are clean
– Transport departing guests’ luggage from the room to the lobby, ensuring that the guest has verified that all luggage has been accounted for.
– Ensure that luggage has been stored safely according to prescribed procedures
– Assist guests with directions within the hotel (i.e. guide them to their room, a restaurant etc.)
– Consistently offer professional, friendly and engaging service