Avaya IVR Developer

Quest Search and Selection

Job Description

As a IVR Developer need to work closely with different stake holders/Line of Business to design, code, and test, implement and support IVR application

Development of Applications on Java based on the business and project needsIntegrate the Nuance/Third party ASR & TTS in the call flowTrack and follow reports, communications, documents as per the client project and support requirementImplementation, Service and Solutions Delivery for Contact Center Solutions.Custom application’s development/design support for Contact Center Solution’s.

2 to 5 years of progressive IVR Application Development experience using Avaya Dialog Designer, Avaya Orchestration DesignerKnowledge of Avaya Voice Portal Management System, Avaya Experience PortalKnowledge of MS SQL, Oracle. SQL, GRXML, VXML ,XMLExperience in API integrations using REST, SOAP, JSON, web servicesHands on experience with Java and JavaScript languageKnowledge of Apache Web Server 2.0, IBM WebSphere 8, Web services.Knowledge in App Dynamics, Splunk, Jira & Service Now

We request that candidates send their CV as a Microsoft Word document where possible.

Quest Search and Selection is acting as an Employment Agency in relation to this vacancy.

Avaya Voice Portal Management System, Avaya Experience Portal, IVR Developer, Avaya Dialog Designer, Avaya Orchestration Designer, r Contact Center Solutions, API integrations, Java,

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