ATC Assistant – UAE Nationals – Sharjah

Full Time

Serco Plc

Make a difference every day

The Job Opportunity

The purpose of this position is to maintain the operational 24H timing and provide operational support to the Duty Air traffic Controller to ensure all aircraft’s receive a safe, expeditious and effective service. Part of the role is to ensure all data/information pertaining to AIS and Flight Planning is authentic for the safety, regularity and efficiency to the international civil aviation standards.

Key accountabilities

Manage, correct and disseminate flight plans and other flight associated messages using the Consort Solutions Aeronautical Data Access System (CADAS);

Obtain information to meet the need for pre-flight information service and in-flight information service

Coding and Decoding in-coming and out-going NOTAM

Assists Duty Air Traffic Controller when requested, especially during Emergencies and low visibility operations

Prepare flight progress strips, update and manage flight plans (FPL) and provide the Air Traffic Controller with flight data

Compiling and transmitting weather reports

Comply with staff instructions and administrative rules pertaining to conduct in the Operational area

What we are looking for in our candidates:
Ability to stay calm under pressure and also be stress resistant

The ability to multitask, prioritising as required;

Good communication and organisation abilities

Ability to think fast, have a good memory and make quick decisions

Ability to work in a team

Specific requirements

Interest in the aviation industry

Higher Secondary School Level;

Achieve excellent standards of customer service;

Excellent IT skills;

Attention to detail

Should be service-oriented, and have good spatial orientation

Working with Serco

At Serco, not only is the nature of the work we do important, everyone has important role to play.

We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

Join Us

By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), and SercoUnlimited (Disability). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.

Serco is committed to Equal Employment Opportunities and is committed to ensuring the safety of all of its employees through its Zero Harm initiative. Please visit for more information.

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