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Assistant Store Manager

Apparel Group

P

OSITION OBJECTIVE

  • nsuring the highest levels of customer service are provided by retail staff and ensure they have the skills and support required for maximizing sales
  • ssisting the Store Manager in efficient and profitable operation of the store, in accordance with the Company policies and procedures
  • nd to end store responsibility in absence of Store Manager
  • romote the Loyalty Program of the company for maximizing loyalty and repeat sales
  • rovide feedback to the Store Manager and Area Manager with regards to employees and products
    K

ey Responsibilities

  • ust be fashionable / well-groomed and possess up-to-date product knowledge to ensure minimal stock loss
  • aintains knowledge of new product, trend and fashion directives at all times in order to effectively respond to and anticipate customer needs
  • nsuring the retail staff has the skill to provide highest levels of customer service for maximizing the sales
  • ssisting the Store Manager in implementation of operating procedures at the store as per the company standards
  • nsure the brand and company’s policies and procedures are adhered by all the staff at all the times
  • egularly audits own store administration and resolve any issues
  • anage the daily roaster, leave and grievances of the retail staff
  • aintain the visual merchandising standards at the stores all the time as per set VM standards
  • romote the Club Apparel Loyalty Program of the company for repeat sales
  • rovide feedback to the Store Manager and/or Area Manager with regards to the employees and products
  • nsure awareness and vigilance at all times of security in the store without any negligence
  • ust be updated about the various brands of the group for suggestive selling to the customers
  • nd to end store responsibility in absence of Store Manager

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