Air Freight Coordinator

Al Futtaim Group

Job Description

Air Freight Coordinator | AL Futtaim Logistics | Dubai Cargo Village

Overview of the role:

  • To handle end to end scope of the assigned customer accounts of Air Freight business including the coordination with Internal and External stakeholders in an efficient manner. Handle additional tasks assigned by the Team Leaders from time to time and ensure smooth running of the assigned tasks.  


What you will do:   

  • To manage the day to day operations of the assigned customer accounts
  • Handle end to end freight management of customer accounts assigned 
  • Coordination with customers for the weekly schedules
  • Effective coordination with origin agents’ offices to achieve efficient lead times
  • Liaise with Origin agents for cost effective solutions
  • Verification of Pre-Alerts and Shipping documents and arrange for the timely clearances
  • Coordination with destination agents for the cross-trade shipments awarded by the key clients 
  • Effectively handle the Job management and EDI entries, logs and milestones, and job closures
  • Timely and errorless billing/cost booking of the Jobs in the system
  • Maintain and submit the Trackers to assigned key accounts on the agreed intervals (Weekly / Fortnightly / Monthly)
  • Handle agent nominated Shipments / DAP & DDP shipments


Required Skills to be successful:1.- Customer management 2.- Strong analytical and communication skills 3.- Timely Resolution 4.- Proficient in Microsoft Office   What equips you for the role:1-2 years in Freight Forwarding experience Bachelors in Logistics & Supply chain managementProficient in Microsoft Excel Must be flexible in working hours and should be open to work in any shifts assignedShould be well-versed with the Freight Management & Air Freight (preferably in AIR EXPORT)Understanding to Customs Clearances, ATA process & DO issuance processShould be well versed with Free Zone regulations, customs processes, and Incoterms 

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